Prompt attention to problems. Quick solutions to any problem encountered. Friendly and extremely knowledgeable staff. Our server crashed (old server not related to Omega), and Omega sent out a technician who immediately diagnosed the problem, and got us back up and working with little interruption. They then completed a backup of the system so that we would not lose any data. The biggest benefit was not having to worry about a problem. The managed service picked up problems before we were even aware of there being one.
Chessington Transportation Consultants